TERMS & CONDITIONS​
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1. General Information
Galaxy Travel Ltd (Company Registration Number: 12535908), ATOL protected Travel agents with ATOL number 11858, operates the website galaxyttravelltd.com. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions.
2. Booking Terms
2.1. Accuracy of Information
We aim to provide accurate information on our website, but errors may occur. It is your responsibility to verify all details before confirming your booking.
2.2. Payment and Confirmation
Full payment must be made at the time of booking unless otherwise stated. A booking is confirmed only when you receive written confirmation from us via email.
2.3. Cancellations and Refunds
Cancellations and refunds are subject to the terms outlined in your booking confirmation. Administration fees may apply, and certain bookings may not be refundable.
3. Privacy Policy
By using our website, you consent to the terms of our Privacy Policy, which governs how we collect, use, and protect your personal information.
4. Customer Responsibilities
4.1. Providing Accurate Information
You are responsible for providing accurate information during booking. Incorrect details may cause delays or cancellations.
4.2. Travel Documentation
You must ensure you have valid passports, visas, and any other required travel documents. We are not responsible for issues caused by missing or invalid documents.
5. Changes and Cancellations by Us
We may change or cancel bookings due to unforeseen circumstances (e.g., natural disasters, travel restrictions). In such cases, we will notify you promptly and provide alternative options when possible.
6. Limitation of Liability
Galaxy Travel Ltd (Company Registration Number: 12535908), ATOL protected Travel agents with ATOL number 11858, acts as an intermediary between you and travel service providers (e.g., airlines, hotels, tour operators). We are not responsible for errors, delays, or issues arising from third-party services.
7. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be resolved through mediation or in the courts of England and Wales.
8. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. The updated version will be posted on our website and become effective immediately.
9. Feedback and Complaints
Your feedback is valuable. If you have any complaints or suggestions, please contact us at support@galaxyttravelltd.com, and we will address your concerns promptly.
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For more information please email us on info@galaxytravelltd.com
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